Frequently Asked Questions

I don't live near one of your stores. How can I buy from Lightweight Traveller?

The items on our website are available for purchase online, or by Phone Order via our Customer Service number: 1300 551 951.

What currency are prices in?

All prices are shown in Australian dollars, and are GST inclusive.

What payment methods do you accept?

Lightweight Traveller accepts payment by these credit cards - Visa Card, Mastercard and American Express (Note: Your credit card details are encrypted for your security). Other payment methods are available when purchasing by Phone Order.

How can I view my order?

Click on the "Login" button to log into your account. Recent orders will be displayed on the dashboard, a full list can be viewed by clicking the "My Orders" link in the sidebar.

How do I update my account Information?

Name, email address and password information can be maintained by clicking on the "Account Information" link. Addresses for shipping and billing can be amended by clicking the "Address Book" link. Press "Save" on the respective pages to save any changes.